Product ID: SC-9010

Web Dialer

Overseas Customers can talk to Supplier's Service Center via Web Call Dialer. It is so convenient to operate and dial a call to the supplier via Web Call Dialer -> Internet -> IP phone for immediate and efficient communication and service to satisfy customer's requirement.

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• How to use Web Dialer:
• Click the Web Call Dialer icon "Call Me" to connect to supplier's customer service Center.
• When the web page shows "CONNECTED", customer and member in the company can communicate with each other through earphone with microphone without installing any more software.
• What is required to install Web Dialer at the end user side?
• Require Windows 2000 SP4 or Windows XP Operating System
• 500MHz CPU
• 128 MB of RAM
• Microsoft Internet Explorer 6 or higher
• A sound card, earphone /loud-speaker and microphone
• Internet connection (Broadband: Cable or ADSL)
• Supported Standards:
• RFC 3261, RFC 3311, RFC 3515, RFC 3265, RFC 3892, RFC 3361, RFC 3842, RFC 3389, RFC 3489, RFC 3428, RFC 2327, RFC 2833, RFC 2976, RFC 3263, RFC 3264.
• SIP Registrar:
• Static / Dynamic Registration.
• Configurable Expiry Time.
• MD5 Authentication.
• Handle Loose RFC-compliant Phones.
• Resilient Message Retry Mechanism.
• Seeding Historical Registrations.
• SIP Proxy:
• Stateful Proxy Server.
• NAT Traversal for Clients.
• Inter-Proxy Call Hand-off.
• Outbound Proxy behind NAT Device.

Features:

• Web Dialer Features:
• Web Call Trunk, SIP Trunk, FXO/FXS Trunk.
• Support Call Hold, Call Waiting, 3-way Call Conference with Feature Phones.
• Built-in In-line Call Transfer.
• Unconditional, Unavailable, Busy Call Forward.
• Call Privilege Grouping.
• In-band/RFC2833/SIP-INFO DTMF Translation.
• Music on Hold.
• Direct Line to Extension / DID to Extension.
• Direct Line by Called Number / DID by Number.
• Direct Line by Group / DID by Group.
• Blacklist of Number Patterns.
• Auth. Key Auto Generation for Web Call Client.
• Support Audio Codec: G.711a, G.711u, G.723.1 (high/low), G.729A, and GSM.
• Storage: Support Removable USB 2.0 Storage for System Mass Storage and Configuration Backup.
• NAT:
• Auto NAT Discovery and Traversal.
• Built-in STUN Client.
• RTP Proxy.
• RTP Port Range Designation.
• Administration:
• Web-based Configuration.
• Flat System Event Syslog.
• Flat Call Detail Record (CDR).
• Extension Status Display.
• Active Call Monitor.
• TFTP Server and TFTP Repository Maintenance.
• Network Time Protocol Time Synchronization.
• Real Time Clock Setting.
• DHCP Server with Multiple Partitions, Per-MAC IP Binding, List of Options.
• Configurable Time Zone.
• Firmware Upgrade through Web Interface and Console.
• Network Management:
• DHCP/PPPoE/Static IP on WAN.
• Static Routes for LAN.
• Firewalling on Predefined Services.
• Virtual Server.
• NAT for Outbound Traffic from LAN.
• QoS Queuing Mechanism for VoIP and Data Traffic.
• Support TOS Setting.
• DNS Forwarder and Dynamic DNS.
• SNMPv2.
• Bandwidth and/or Call Admission Control.
• Intelligent Bandwidth and DSP Trade-off.
• Web Dialer at Client's:
• One Click Web Call Component.
• Keypad Web Call Component.
• RTP/SIP Port Designation via Web Page.
• Changeable GUI.
• Audio Adjustment Function on Web Call GUI.
• Maximum Capacity (Model: SC-9030):
• 100 Extension Registrations.
• 30 Concurrent Calls with RTP.
• 100 SIP Trunks to ITSP.
• 100 Web Call Trunks for Web call Client.

• Minimum Order: Negotiable
• TEL: 886-2-32341496
• FAX: 886-2-32341393
• E-mail: Sale2@suncomm.com.tw