Overseas Customers can talk to Supplier's Service Center via Web Call Dialer. It is so convenient to operate and dial a call to the supplier via Web Call Dialer -> Internet -> IP phone for immediate and efficient communication and service to satisfy customer's requirement.
Specifications:
- How to use Web Dialer:
- Click the Web Call Dialer icon "Call Me" to connect to supplier's customer service Center.
- When the web page shows "CONNECTED", customer and member in the company can communicate with each other through earphone with microphone without installing any more software.
- What is required to install Web Dialer at the end user side?
- Require Windows 2000 SP4 or Windows XP Operating System
- 500MHz CPU
- 128 MB of RAM
- Microsoft Internet Explorer 6 or higher
- A sound card, earphone /loud-speaker and microphone
- Internet connection (Broadband: Cable or ADSL)
- Supported Standards:
- RFC 3261, RFC 3311, RFC 3515, RFC 3265, RFC 3892, RFC 3361, RFC 3842, RFC 3389, RFC 3489, RFC 3428, RFC 2327, RFC 2833, RFC 2976, RFC 3263, RFC 3264.
- SIP Registrar:
- Static / Dynamic Registration.
- Configurable Expiry Time.
- MD5 Authentication.
- Handle Loose RFC-compliant Phones.
- Resilient Message Retry Mechanism.
- Seeding Historical Registrations.
- SIP Proxy:
- Stateful Proxy Server.
- NAT Traversal for Clients.
- Inter-Proxy Call Hand-off.
- Outbound Proxy behind NAT Device.
- Web Dialer Features:
- Web Call Trunk, SIP Trunk, FXO/FXS Trunk.
- Support Call Hold, Call Waiting, 3-way Call Conference with Feature Phones.
- Built-in In-line Call Transfer.
- Unconditional, Unavailable, Busy Call Forward.
- Call Privilege Grouping.
- In-band/RFC2833/SIP-INFO DTMF Translation.
- Music on Hold.
- Direct Line to Extension / DID to Extension.
- Direct Line by Called Number / DID by Number.
- Direct Line by Group / DID by Group.
- Blacklist of Number Patterns.
- Auth. Key Auto Generation for Web Call Client.
- Support Audio Codec: G.711a, G.711u, G.723.1 (high/low), G.729A, and GSM.
- Storage: Support Removable USB 2.0 Storage for System Mass Storage and Configuration Backup.
- NAT:
- Auto NAT Discovery and Traversal.
- Built-in STUN Client.
- RTP Proxy.
- RTP Port Range Designation.
- Administration:
- Web-based Configuration.
- Flat System Event Syslog.
- Flat Call Detail Record (CDR).
- Extension Status Display.
- Active Call Monitor.
- TFTP Server and TFTP Repository Maintenance.
- Network Time Protocol Time Synchronization.
- Real Time Clock Setting.
- DHCP Server with Multiple Partitions, Per-MAC IP Binding, List of Options.
- Configurable Time Zone.
- Firmware Upgrade through Web Interface and Console.
- Network Management:
- DHCP/PPPoE/Static IP on WAN.
- Static Routes for LAN.
- Firewalling on Predefined Services.
- Virtual Server.
- NAT for Outbound Traffic from LAN.
- QoS Queuing Mechanism for VoIP and Data Traffic.
- Support TOS Setting.
- DNS Forwarder and Dynamic DNS.
- SNMPv2.
- Bandwidth and/or Call Admission Control.
- Intelligent Bandwidth and DSP Trade-off.
- Web Dialer at Client's:
- One Click Web Call Component.
- Keypad Web Call Component.
- RTP/SIP Port Designation via Web Page.
- Changeable GUI.
- Audio Adjustment Function on Web Call GUI.
- Maximum Capacity (Model: SC-9030):
- 100 Extension Registrations.
- 30 Concurrent Calls with RTP.
- 100 SIP Trunks to ITSP.
- 100 Web Call Trunks for Web call Client.
- Minimum Order: Negotiable
- TEL: 886-2-32341496
- FAX: 886-2-32341393
- E-mail: Sale2@suncomm.com.tw
Features:
Others:
| Concurrent Calls | 10 |
| Registrar | 10 |
| Voice Mail | 10 |
| WAN Port | 1 |
| LAN Port | 4 |
| FXO Port | Max 4 |
| FXS Port | Max 4 |
| Auto Attendant | Yes |
